How to Replace Your Lost or Destroyed Merchant Mariner Credentials Due to Hurricane Helene 

Required Information to Submit When Applying for a Replacement Credential

How to Obtain Your Replacement Credentials 

  1. Send your loss statement and required information to the National Maritime Center (NMC) via  

  • Fax: 1-304-433-3412 

  1. Gather Required Information: 

  • Mariner’s Full Name  

  • Mariner’s date of birth 

  • Mariner’s Reference Number (MRN). If you don’t know your MRN, provide your Social Security number 

  • Mailing address for the replacement credential 

  • Current phone number and/or email address for contact 

  1. Clearly describe the circumstances surrounding the loss or destruction of your credentials. 

Costs and Fees for Replacement Credentials

Replacing a lost or damaged Merchant Mariner Credential typically involves a user fee - most commonly around $45 for a duplicate credential and issuance when submitted through the USCG process. In some cases (such as loss due to marine casualty or certain disasters), the duplicate may be issued free of charge with proper documentation. Additional costs can include standard application evaluation or issuance fees depending on the specific credential and endorsements you are replacing.

Important Notes: 

No fees: Remember, replacements are issued free of charge for those impacted by Hurricane Helene. 

Stay connected: Ensure that the NMC has your current contact information to reach you if there are any questions regarding your submission. 

By following these steps, you can efficiently secure the replacement for your merchant mariner credentials using your mariner reference number, ensuring that you can continue your maritime career without interruption. We hope everyone has remained safe during Hurricane Helene. With the hope everyone has remained safe during Hurricane Helene. With the storm behind us, you can now focus on completing this process smoothly and getting back on track with your professional journey.  

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USCG License Renewal for Expired Credentials: Get Your USCG License Back Fast