How to Replace Your Lost or Destroyed Merchant Mariner Credentials Due to Hurricane Helene 

How to Obtain Your Replacement Credentials 

  1. Send your loss statement and required information to the National Maritime Center (NMC) via  

  • Fax: 1-304-433-3412 

  1. Gather Required Information: 

  • Mariner’s Full Name  

  • Mariner’s date of birth 

  • Mariner’s Reference Number (MRN). If you don’t know your MRN, provide your Social Security number 

  • Mailing address for the replacement credential 

  • Current phone number and/or email address for contact 

  1. Clearly describe the circumstances surrounding the loss or destruction of your credentials. 

Important Notes: 

No fees: Remember, replacements are issued free of charge for those impacted by Hurricane Helene. 

Stay connected: Ensure that the NMC has your current contact information to reach you if there are any questions regarding your submission. 

By following these steps, you can efficiently secure the replacement for your merchant mariner credentials, ensuring that you can continue your maritime career without interruption. We hope everyone has remained safe during Hurricane Helene. With the hope everyone has remained safe during Hurricane Helene. With the storm behind us, you can now focus on completing this process smoothly and getting back on track with your professional journey.  

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How Do I Get My Expired USCG License back?